|
RESELLER
MASTER AGREEMENTS
Users having any sort of trade or buyiong selling
undergo some legal binding which they must agree to before they
can use our services. If you make any purchase, it is automatically
assume that you are abiding by the following agreement and adhering
to our policy. Please read the one applying on you.
Reseller Master Agreement
This Reseller Master Agreement (hereinafter referred
to as the "Agreement") is made, entered into and executed
on January 26, 2005 (hereinafter referred to as the "Effective
Date")
BETWEEN:
Chrome Hosting (hereinafter referred to as "Parent")
and you (hereinafter referred to as "Reseller"). If you
are entering into this agreement on behalf of a company or other
legal entity, you represent that you have the authority to bind
such entity to these terms and conditions, in which case the term
"Reseller" shall refer to such entity.
(The Parent and the Reseller may be referred to individually
as a "Party" and collectively as the "Parties").
WHEREAS the Parent provides various Products and Services;
AND WHEREAS the Reseller wishes to purchase and resell
Parent's Products and Services
NOW, THEREFORE, for and in consideration of the mutual
promises, benefits and covenants contained herein and for other
good and valuable consideration, the receipt, adequacy and sufficiency
of which are hereby acknowledged, the Parent and the Reseller, intending
to be legally bound, hereby agree as follows:
1. DEFINITIONS
(1) "Accounting Currency" refers to the
Accounting Currency of the Parent within the OrderBox Database
(2) "Advance Account" refers to the credit
balance maintained by the Reseller with the Parent.
(3) "Business Day" refers to a working day
between Mondays to Friday excluding all Public Holidays.
(4) "Clear Balance" refers to credit in
the Advance Account after deducting any accrued liabilities, Locked
Funds and debited amounts.
(5) "Confidential Information", as used
in this Agreement shall mean all data, information and materials
including, without limitation, computer software, data, information,
databases, protocols, reference implementation, documentation, functional
and interface specifications, provided by Parent to the Reseller
under this Agreement, whether written, transmitted, oral, through
the Parent Website or otherwise, that is marked as Confidential.
(6) "Customer" refers to the customer of
the Order as recorded in the OrderBox Database
(7) "Parent Products" refer to all products
and services of Parent which it has provided/rendered/sold, or is
providing/rendering/selling through this Reseller Program.
(8) "Parent Servers" refer to web servers,
Mailing List Servers, Database Servers, OrderBox Servers and any
other Machines / Servers that Parent or its Service Providers Operate,
for the OrderBox, the Parent Website, the Parent Mailing Lists,
Parent Products and any other operations required to fulfill services
and operations of Parent.
(9) "Parent Website" refers to domains0.creativeon.com
(10) "OrderBox" refers to the set of Servers,
Software, Interfaces, Parent Products and API that is provided for
use directly or indirectly under this Agreement by the Parent and/or
its Service Providers
(11) "OrderBox Database" is the collection
of data elements stored on the OrderBox Servers.
(12) "OrderBox Servers" refer to Machines
/ Servers that Parent or its Service Providers maintain to fulfill
services and operations of the OrderBox
(13) "OrderBox User" refers to the Reseller
and any Customer, Sub-Reseller, Agent, Employee, Contractee of the
Reseller or any other Legal Entity, that has been provided access
to the "OrderBox" by the Reseller or through the Reseller's
website, directly or indirectly.
(14) "Locked Funds" refers to the amount
of funds temporarily debited to the Resellers Advance Account while
an Order is being Modified, Deleted, Extended, Cancelled or Processed.
"Confirming Locked Funds" refers to the act of permanently
debiting this amount to the Reseller's Advance Account. "Canceling
Locked Funds" refers to the act of recrediting the amount back
to the Reseller's Advance Account.
(15) "Lower Tier Sub-Resellers" - The Reseller
may make Parent Products under this agreement available to Sub-Resellers.
Further the Reseller agrees that such Sub-Resellers may make Parent
Products available to their affiliates, partners, or resellers who
may make Parent Products available to their affiliates, partners
or resellers and so on (collectively known as "Lower Tier Sub-Resellers").
(16) "Order" refers to a Parent Product
purchased directly or indirectly by a Reseller, having a unique
Order ID in the OrderBox Database.
(17) "Reseller Contact Details" refers to
the Contact Details of the Reseller as listed in the OrderBox Database
(18) "Reseller Control Panel" refers to the set of Web-based
interfaces provided by the Parent and its Service Providers to the
Reseller which allows him to Manage Orders, Customers, Lower Tier
Resellers
(19) "Reseller Master Agreement" refers
to this Agreement.
(20) "Reseller Product Agreement Extension"
refers to the latest version of a Specific Reseller Product Agreement
Extension as posted in the Reseller Control Panel or on the Parent
Website.
(21) "Reseller Transactions" refers singly
and cumulatively to credits/debits applied to the Resellers Advance
Account.
(22) "Selling Currency" refers to the Selling
Currency of the Parent within the OrderBox Database
(23) "Service Providers" refers individually
and collectively to any Artificial Juridical Persons, Company, Concern,
Corporation, Enterprise, Firm, Individual, Institute, Institution,
Organization, Person, Society, Trust or any other Legal Entity that
Parent or its Service Providers (recursively) may, directly or indirectly,
Engage / Employ / Outsource / Contract for the fulfillment / provision
/ purchase of Parent Products, OrderBox, and any other services
and operations of Parent.
(24) "Sub-Reseller" refers to any Artificial
Juridical Persons, Company, Concern, Corporation, Enterprise, Firm,
Individual, Institute, Institution, Organization, Person, Society,
Trust or any other Legal Entity that is registered as a Sub-Reseller
under the Reseller as per the data in the OrderBox Database, or
who resells Parent Products through the Reseller
2. RESELLER PRODUCT AGREEMENT EXTENSIONS
(1) The Reseller may purchase and resell various Parent
Products by executing, in a form and manner prescribed by Parent,
one or more Reseller Product Agreement Extensions, which shall then
be included as a part of this Agreement.
(2) Any conflicting definitions, terms and conditions
in a Reseller Product Agreement Extension shall take precedence
over the same definition, terms and conditions in this Agreement,
and shall be applied only to that Reseller Product Agreement Extension.
3. OBLIGATIONS OF THE PARENT
(1) Parent shall make available the latest versions
of the Reseller Master Agreement, and the Reseller Product Agreement
Extensions in the Reseller Control Panel.
(2) Parent will notify the Reseller via email whenever
newer versions of any Reseller Master Agreement, or Reseller Product
Agreement Extensions are posted in the Reseller Control Panel.
4. OBLIGATIONS OF THE RESELLER
(1) The Reseller shall be responsible for providing
customer service, billing support, and technical support to their
Sub-Resellers, Lower Tier Sub-Resellers & Customers.
(2) The Reseller acknowledges that in the event of
any dispute and/or discrepancy concerning any data element of an
Order, Sub-Reseller, Lower Tier Sub-Reseller or Customer in the
OrderBox Database, the data element in the OrderBox Database records
shall prevail.
(3) The Reseller acknowledges that all information
of the Customer in the OrderBox, including authentication information
is accessible to Parent and its Service Providers
(4) The Reseller will not make any changes to any
information or configuration of an Order without explicit authorization
from the customer of that Order
(5) The Reseller shall comply with all other terms
or conditions established by Parent and/or its Service Providers
from time to time.
(6) Reseller acknowledges that Parent Products maybe
obtained through Service Providers, and as such, changes in structure,
or contracts may occur, and as a result services may be adversely
affected. Reseller acknowledges and agrees that Parent shall not
have any liability associated with any such occasion.
(7) The Reseller agrees that Parent Products under
this agreement may be made available to Customers, Sub-Resellers
and Lower Tier Sub-Resellers only after they enter into a legally
binding agreement which is no less protective of Parent than this
Agreement and which contains the requirements contained herein applicable
to the Reseller. The Reseller acknowledges and agrees that the Reseller
will be responsible for ensuring Customers', Sub-Resellers' and
Lower Tier Sub-Resellers' compliance with such applicable terms
and conditions and shall be responsible for any liability resulting
from Customers', Sub-Resellers' and Lower Tier Sub-Resellers' noncompliance
with such terms and conditions.
(8) The Reseller agrees to provide, maintain and update,
current, complete and accurate information for all the data elements
about the Reseller in the OrderBox Database.
(9) During the term of this Agreement and for three
years thereafter, Reseller (himself/herself/itself or by its Agent
/ Authorised Representative) shall maintain the following records
relating to its dealings with Parent, Sub-Resellers, Customers,
Prospective Customers and/or their Agents or Authorized Representatives:
-
(1) In electronic, paper or microfilm form, all written
communications with respect to Parent Products.
(2) In electronic form, records of the accounts of
all, current / past Orders with the Reseller, including dates and
amounts of all payments, discount, credits and refunds.
Reseller shall make these records available for inspection
by Parent upon reasonable notice not exceeding 14 days.
5. REPRESENTATIONS AND WARRANTIES
Parent and the Reseller represent and warrant that:
-
(1) they each have all requisite power and authority
to execute, deliver and perform their obligations under this Agreement;
(2) This Agreement has been duly and validly executed
and delivered and constitutes a legal, valid and binding obligation,
enforceable against the Reseller and Parent in accordance with its
terms;
(3) The execution, delivery, and performance of this
Agreement and the consummation by Parent and the Reseller of the
transactions contemplated hereby will not, with or without the giving
of notice, the lapse of time, or both, conflict with or violate:
-
(1) any provision of law, rule, or regulation;
(2) any order, judgment, or decree;
(3) any provision of corporate by-laws or other documents;
or
(4) any agreement or other instrument.
(4) the execution, performance and delivery of this
Agreement has been duly authorized by the Reseller and Parent;
(5) No consent, approval, or authorization of, or
exemption by, or filing with, any governmental authority or any
third party is required to be obtained or made in connection with
the execution, delivery, and performance of this Agreement or the
taking of any other action contemplated hereby;
The Reseller represents and warrants that:
(1) the Reseller has read and understood every clause
of this Agreement
(2) the Reseller has independently evaluated the desirability
of the service and is not relying on any representation agreement,
guarantee or statement other than as set forth in this agreement;
and
(3) the Reseller is eligible, to enter into this Contract
according to the laws of his country
6. RIGHTS OF PARENT AND SERVICE PROVIDERS
(1) Parent and Service Providers may change any information,
including Authentication Information of the Reseller in the OrderBox
Database upon receiving authorization from the Reseller or any authorised
representatives of the Reseller in any form as maybe prescribed
by Parent from time to time.
(2) Parent and Service Providers may provide/send
any information in the OrderBox Database, about the Reseller, including
Authentication information
(1) to the Reseller Contact Details
(2) to any authorised representative, agent, contractee,
employee of the Reseller upon receiving authorization in any form
as maybe prescribed by Parent from time to time
(3) to the Service Providers
(3) Parent and Service Providers in its own discretion
can at any point of time temporarily or permanently cease to sell
a Parent Product
(4) Parent may provide/send any information in the
OrderBox Database, about the OrderBox Users, Customers, Sub-Resellers
and Lower Tier Sub-Resellers including Authentication Information,
to the contact details of the OrderBox Users, Customers, Sub-Resellers
and Lower Tier Sub-Resellers in the OrderBox Database, or to the
authorised representative, agent, contractee, employee of the corresponding
OrderBox Users, Customers, Sub-Resellers and Lower Tier Sub-Resellers
upon receiving authorization in any form as maybe prescribed by
Parent from time to time
(5) Parent reserves the right to change pricing, minimum
order levels, and discounts, of any Parent Product , at any time.
(6) Parent reserves the right to introduce promotional
marketing schemes for any Parent Product at anytime. Parent make
it mandatory upon Reseller and Lower Tier Sub-Resellers to participate
in such a promotional marketing scheme provided that the program
shall only be mandatory for Reseller and those Lower Tier Sub-Resellers
who have signed up for the said Parent Product.
(7) Parent and Service Providers, in their sole discretion,
expressly reserve the right to deny any Order or cancel an Order
within 30 days of processing the same. In such case Parent may refund
the fees charged for the Order, after deducting any processing charges
for the same.
(8) Parent and Service Providers, in their sole discretion,
without notice, expressly reserve the right to to fix any bugs in,
modify, upgrade, freeze the OrderBox, Parent Products and its associated
services. Parent in its sole discretion, without notice, expressly
reserves the right to modify the content on any page within the
OrderBox and Parent product interfaces, including but not limited
to marketing content, images, html, styles, pricing information
and any other information, Reseller acknowledges that actions described
in this paragraph may occur without notification or knowledge of
the Reseller. Parent will not be held responsible or liable for
any such changes under any circumstance.
(9) Parent and Service Providers, in their sole discretion,
expressly reserve the right to, without notice or refund, freeze,
delete, suspend, deny, cancel, modify, take ownership of or transfer
any Order, or to delete, Suspend, freeze, modify OrderBox Users'
access to OrderBox, or to modify, upgrade, suspend, freeze OrderBox,
in order to recover any Payment from the Reseller for any service
rendered by the Parent including services rendered outside the scope
of this agreement, or to correct mistakes made by Parent or its
Service Providers in processing or executing an Order, or incase
of any breach of this agreement, or incase of violation of any Terms
listed in all the Appendices, or incase Parent learns of a possibility
of breach or violation of this agreement or its appendices which
Parent in its sole discretion determines to be appropriate, or incase
of Termination of this agreement, or if Parent learns of any such
event which Parent reasonably determines would lead to Termination
of this Agreement or would constitute as Breach thereof, or to protect
the integrity and stability of the Parent Products and the OrderBox,
or to comply with any applicable laws, government rules or requirements,
requests of law enforcement, or in compliance with any dispute resolution
process, or in compliance with any agreements executed by Parent,
or to avoid any liability, civil or criminal, on the part of Parent
and/or Service Providers, as well as their affiliates, subsidiaries,
officers, directors and employees, or if the Reseller and/or its
Customers, Sub-Resellers, Lower Tier Sub-Resellers or any other
authorised representatives of the Reseller violate any applicable
laws/government rules/usage policies, including but not limited
to, intellectual property, copyright, patent, anti-spam, or Parent
learns of the possibility of any such violation, or upon authorisation
from the Reseller in any manner that Parent deems satisfactory,
or for any other appropriate reason. The Reseller agrees that Parent
and Service Providers, and the contractors, employees, directors,
officers, representatives, agents and affiliates, of Parent and
Service Providers, are not liable for loss or damages that may result
from any of the above.
(10) Incase of Orders involving web services, Parent
and Service Providers can choose to redirect any Order to any IP
Address including, without limitation, to an IP address which hosts
a parking page or a commercial search engine for the purpose of
monetization, if an Order has expired, or is suspended, or does
not contain valid information to direct it to any destination. Reseller
acknowledges that Parent and Service Providers cannot and do not
check to see whether such a redirection, infringes any legal rights
including but not limited to intellectual property rights, privacy
rights, trademark rights, of Reseller, or that the content displayed
due to such redirection is inappropriate, or in violation of any
federal, state or local rule, regulation or law, or injurious to
Reseller or any third party, or their reputation and as such is
not responsible for any damages caused directly or indirectly as
a result of such redirection.
(11) Parent has the right to rectify any mistakes
in the data in the OrderBox Database with retrospective effect.
7. TERM OF AGREEMENT AND RENEWAL
The term of this Agreement shall be 2 (TWO) YEARS
from the Effective Date and will automatically renew for successive
1 (ONE) YEAR Renewal Term (hereinafter referred to each a "Renewal
Term" and cumulatively the "Term"). The Term shall
continue until the earlier to occur of the following:
(1) the Agreement is terminated as provided for in
Section 8 (TERMINATION OF AGREEMENT); and
(2) The Reseller elects not to renew at the end of
the Initial Term or any Renewal Term by giving written notice 30
days in advance of the completion of such term.
8. TERMINATION OF AGREEMENT
(1) Either Party may terminate this Agreement and/or
any Reseller Product Agreement Extension at any time by
(1) With immediate effect, if the other Party is adjudged
insolvent or bankrupt, or if proceedings are instituted by or against
a Party seeking relief, reorganization or arrangement or compromise
or settlement under any laws relating to insolvency, or seeking
any assignment for the benefit of creditors, or seeking the appointment
of a receiver, liquidator or trustee of a Party's property or assets
or the liquidation, dissolution or winding up of a Party's Business.
(2) Parent may Terminate this Agreement and/or any
Reseller Product Agreement Extension by notifying the Reseller in
writing, as of the date specified in such notice of termination
under the following circumstances
(1) In the event that the Reseller or an Agent / Employee
/ Authorized Representative of the Reseller materially breaches
any term of this Agreement and/or any Reseller Product Agreement
Extension, including any of its representations, warranties, covenants
and agreements hereunder
(2) There was a material misrepresentation and/or
material inaccuracy, and/or materially misleading statement in Reseller's
Application to Parent and/or any material accompanying the application.
(3) By giving a 30 (Thirty) days advance written notice
of termination
(4) With immediate effect if : -
(1) the Reseller is convicted of a felony or other
serious offense related to financial activities, or is judged by
a court to have committed fraud or breach of fiduciary duty, or
is the subject of a judicial determination that Parent reasonably
deems as the substantive equivalent of any of these; or
(2) the Reseller is disciplined by the government
of its domicile for conduct involving dishonesty or misuse of funds
of others.
(3) as provided for in Appendix 'A' and Appendix 'C'
(4) if Any officer or director of the Reseller is
convicted of a felony or of a misdemeanor related to financial activities,
or is judged by a court to have committed fraud or breach of fiduciary
duty, or is the subject of a judicial determination that Parent
deems as the substantive equivalent of any of these;
(3) Reseller may Terminate this Agreement and/or any
Reseller Product Agreement Extension by notifying Parent in writing,
as of the date of receipt of such notice, in the event that the
Reseller does not agree with any revision to the Agreement or any
Reseller Product Agreement Extension made as per Section 15 (RIGHT
TO SUBSTITUTE UPDATED AGREEMENT AND RESELLER Product Agreement EXTENSIONS)
within 30 days of such revision.
(4) Any Product Agreement Extension shall terminate
with immediate effect in the event that
(1) Parent ceases to sell the particular Parent Product
covered under that Product Agreement Extension
(2) Parents contract with Service Provider for the
particular Parent Product terminates or expires without renewal
(5) Effect of Termination of this Agreement
(1) Parent shall suspend OrderBox Users' access to
the OrderBox, Parent Servers and all Parent Products and Services,
under this agreement and all Reseller Product Agreement Extensions,
immediately upon receiving Termination notice from the Reseller
or upon learning of any event, which Parent reasonably determines,
would lead to Termination of the Agreement.
(2) Upon expiration or termination of this Agreement,
all Reseller Product Agreement Extensions signed by the Reseller
shall deemed to have been Terminated with immediate effect
(3) Upon expiration or termination of this Agreement,
Parent may complete the processing of all Orders requested to be
processed, in the order that they were requested to be processed,
by the Reseller prior to the date of such expiration or termination,
provided that the Reseller's Advance Account with Parent has Clear
Balance sufficient to carry out these Orders. If Parent is unable
to fulfill these Orders then the charges levied to the Reseller
for these Orders will be reversed
(6) Effect of Termination of any Reseller Product
Agreement Extension
(1) Parent may suspend OrderBox Users' access to applicable
Parent Products and Services , and the OrderBox immediately upon
receiving Termination notice from the Reseller or upon learning
of any event, which Parent reasonably determines, would lead to
Termination of any Reseller Product Agreement Extension
(2) Upon expiration or termination of any Reseller
Product Agreement Extension, Parent may complete the processing
of all Orders, of that Parent Product, in the order that they were
requested to be processed, by the Reseller prior to the date of
such expiration or termination, provided that Parent is in a position
to fulfill these Orders, and the Reseller's Advance Account with
Parent has Clear Balance sufficient to carry out these Orders. If
Parent is unable to fulfill these Orders then the charges levied
to the Reseller for these Orders will be reversed
(3) Parent may transfer all Orders falling under the
purview of the specific Reseller Product Agreement Extension to
another Reseller or Parent.
(7) Any pending balance due from the Reseller at the
time of termination of this Agreement or any Reseller Product Agreement
Extension will be immediately payable.
(8) Neither Party shall be liable to the other for
damages of any sort resulting solely from terminating this Agreement
or any Reseller Product Agreement Extension in accordance with its
terms, unless specified otherwise.The Reseller however shall be
liable for any damage arising from any breach by it of this Agreement
or any Reseller Product Agreement Extension.
9. FEES / ADVANCES / RENEWALS
(1) Reseller shall pay all applicable fees/advances
as per the Payment Terms and Conditions set out in Appendix 'C'
(2) Parent will charge a non-refundable fee for an
Order unless stated otherwise in any Product Agreement Extension.
The applicable fees will be displayed in the Reseller Control Panel
or on the Parent Website and during the Ordering Process. Parent
has the right to revise this pricing at anytime. Any such revision
or change will be binding and effective immediately on posting of
the revision in the Reseller Control Panel or on the Parent Website
or on notification to the Reseller via email to the Reseller.
(3) Reseller acknowledges that it is the Reseller's
responsibility to keep records and maintain reminders regarding
the expiry of any Order. As a convenience to the Reseller, and not
as a binding commitment, we may notify the Reseller of any expiring
Orders, via an email message sent to the contact information associated
with the Reseller in the OrderBox database. Should renewal fees
go unpaid for an Order, the Order will expire.
(4) Reseller acknowledges that after expiration of
the term of an Order, Reseller has no rights on such Order, or any
information associated with such Order, and that ownership of such
Order now passes on to Parent. Parent and Service Providers may
make any modifications to said Order or any information associated
with said Order. Parent and Service Providers may intercept any
network/communication requests to such Order and process them in
any manner in their sole discretion. Parent and Service Providers
may choose to monetize such requests in any fashion at their sole
discretion. Parent and Service Providers may choose to display any
appropriate message, and/or send any response to any user making
a network/communication request, for or concerning said Order. Parent
and Service Providers may choose to delete said Order at anytime
after expiry upon their sole discretion. Parent and Service Providers
may choose to transfer the ownership of the Order to any third party
in their sole discretion. Reseller acknowledges that Parent and
Service Providers shall not liable to Reseller or any third party
for any action performed under this clause.
(5) Parent at its sole discretion may allow the renewal
of the Order after Order expiry, and such renewal term will start
as on the date of expiry of the Order, unless otherwise specified.
Such process may be charged separately. Such renewal after the expiry
of the Order may not result in exact reinstatement of the Order
in the same form as it was prior to expiry.
(6) Parent makes no guarantees about the number of
days, after deletion of an Order, after which the same Order will
once again become available for purchase.
10. LIMITATION OF LIABILITY
IN NO EVENT WILL PARENT, SERVICE PROVIDERS, OR CONTRACTORS
OR THIRD PARTY BENEFICIARIES BE LIABLE TO THE RESELLER FOR ANY SPECIAL,
INDIRECT, ANCILLARY, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL
DAMAGES, OR ANY DAMAGES RESULTING FROM LOSS OF PROFITS, ARISING
OUT OF OR IN CONNECTION WITH THIS AGREEMENT, EVEN IF PARENT AND/OR
SERVICE PROVIDERS, OR CONTRACTORS OR THIRD PARTY BENEFICIARIES HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
PARENT FURTHER DISCLAIMS ANY AND ALL LOSS OR LIABILITY
RESULTING FROM, BUT NOT LIMITED TO:
(1) LOSS OR LIABILITY RESULTING FROM THE UNAUTHORIZED
USE OR MISUSE OF AUTHENTICATION INFORMATION;
(2) LOSS OR LIABILITY RESULTING FROM FORCE MAJEURE
EVENTS;
(3) LOSS OR LIABILITY RESULTING FROM ACCESS DELAYS
OR ACCESS INTERRUPTIONS;
(4) LOSS OR LIABILITY RESULTING FROM NON-DELIVERY
OF DATA OR DATA MISS-DELIVERY;
(5) LOSS OR LIABILITY RESULTING FROM ERRORS, OMISSIONS,
OR MISSTATEMENTS IN ANY AND ALL INFORMATION OR PARENT PRODUCT(S)
PROVIDED UNDER THIS AGREEMENT;
(6) LOSS OR LIABILITY RESULTING FROM THE INTERRUPTION
OF SERVICE.
If any legal action or other legal proceeding (including
arbitration) relating to the performance under this Agreement or
the enforcement of any provision of this Agreement is brought against
Parent by the Reseller, then in no event will the liability of Parent
exceed actual amount paid by the Reseller for the Order in question
minus direct expenses incurred with respect to the Order in question.
BOTH PARTIES ACKNOWLEDGE THAT THE CONSIDERATION AGREED
UPON BY THE PARTIES IS BASED IN PART UPON THESE LIMITATIONS, AND
THAT THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY REMEDY. IN NO EVENT WILL THE LIABILITY
OF THE PARENT RELATING TO THIS AGREEMENT EXCEED TOTAL AMOUNT PAID
TO PARENT BY THE RESELLER DURING THE MOST RECENT THREE (3) MONTH
PERIOD PRECEDING THE EVENTS GIVING RISE TO SUCH LIABILITY.
11. INDEMNIFICATION
(1) The Reseller, at its own expense, will indemnify,
defend and hold harmless, Parent, Service Providers and the contractors,
employees, directors, officers, representatives, agents and affiliates,
of Parent and Service Providers against any claim, suit, action,
or other proceeding brought against Parent and/or Service Providers
based on or arising from any claim or alleged claim, of third parties
relating to or arising under this Agreement, Parent Products provided
hereunder or use of the Parent Products, including without limitation:-
(1) arising out of any breach by the Reseller of this
Agreement
(2) relating to any product or service of the Reseller,
Sub-Resellers, Lower Tier Sub-Resellers;
(3) relating to any actions of the Reseller, or the
Reseller's employees, contractees, agents, Customers, Sub-Resellers,
Lower Tier Sub-Resellers or any other party affiliated with the
Reseller directly or indirectly;
(4) relating to any agreement and Terms and Conditions
with any Customer of the Reseller, Sub-Resellers, Lower Tier Sub-Resellers;
(5) relating to the Reseller's, Sub-Resellers, or
Lower Tier Sub-Resellers Business, including, but not limited to,
the advertising, application process, systems and other processes,
fees charged, billing practices and customer services provided
(6) relating to or arising out of any Order or use
of any Order
(7) relating to any action of Parent as permitted
by this Agreement
(8) relating to any action of Parent carried out on
behalf of Reseller as described in this Agreement
However, that in any such case Parent may serve the
Reseller with notice of any such claim and upon the Reseller's written
request, Parent will provide to the Reseller all available information
and assistance reasonably necessary for the Reseller to defend such
claim, provided that the Reseller reimburses Parent for its actual
costs.
(2) The Reseller will not enter into any settlement
or compromise of any such indemnifiable claim without Parent's prior
written consent, which shall not be unreasonably withheld.
(3) The Reseller will pay any and all costs, damages,
and expenses, including, but not limited to, actual attorneys' fees
and costs awarded against or otherwise incurred by Parent in connection
with or arising from any such indemnifiable claim, suit, action
or proceeding.
12. INTELLECTUAL PROPERTY & EMPLOYMENT
Subject to the provisions of this Agreement, each
Party will continue to independently own his/her/its intellectual
property, including all patents, trademarks, trade names, domain
names, service marks, copyrights, trade secrets, proprietary processes
and all other forms of intellectual property. Any improvements to
existing intellectual property will continue to be owned by the
Party already holding such intellectual property.
Without limiting the generality of the foregoing,
no commercial use rights or any licenses under any patent, patent
application, copyright, trademark, know-how, trade secret, or any
other intellectual proprietary rights are granted by Parent to the
Reseller, or by any disclosure of any Confidential Information to
the Reseller under this Agreement.
Reseller shall further ensure Reseller does not infringe
any intellectual property rights or other rights of any person or
entity, or does not publish any content that is libelous or illegal
while using services under this Agreement. Reseller acknowledges
that Parent cannot and does not check to see whether any services
or the use of the services by the Reseller under this Agreement,
infringes legal rights of others.
Reseller acknowledges that
(1) Reseller and its subsidiaries;
(2) and shareholders, employees, directors, officers, agents, contractors,
of Reseller and its subsidiaries
(3) and any entity/company that Reseller or its subsidiaries
or shareholders, employees, directors, officers, agents, contractors,
of Reseller and its subsidiaries have invested in or have any form
of interest or control in, or work for, or contract with,
shall not, directly or indirectly, knowingly or unknowingly,
employ, make, or seek to make any offer of employment to Parent
staff during the term of this Agreement and for a period of twelve
(24) months following termination of same.
13. OWNERSHIP AND USE OF DATA
(1) Reseller agrees and acknowledges that Parent owns
all data, compilation, collective and similar rights, title and
interests worldwide in the OrderBox Database, and all information
and derivative works generated from the OrderBox Database.
(2) Parent and Service Providers and their designees/agents
have the right to backup, copy, publish, disclose, use, sell, modify,
process this data in any form and manner as maybe required for compliance
of any agreements executed by Parent or Service Providers, or in
order to fulfill services under this Agreement, or for any other
appropriate reason.
14. DELAYS OR OMISSIONS; WAIVERS
No failure on the part of any Party to exercise any
power, right, privilege or remedy under this Agreement, and no delay
on the part of any Party in exercising any power, right, privilege
or remedy under this Agreement, shall operate as a waiver of such
power, right, privilege or remedy; and no single or partial exercise
or waiver of any such power, right, privilege or remedy shall preclude
any other or further exercise thereof or of any other power, right,
privilege or remedy.
No Party shall be deemed to have waived any claim arising out of
this Agreement, or any power, right, privilege or remedy under this
Agreement, unless the waiver of such claim, power, right, privilege
or remedy is expressly set forth in a written instrument duly executed
and delivered on behalf of such Party; and any such waiver shall
not be applicable or have any effect except in the specific instance
in which it is given.
No waiver of any of the provisions of this Agreement
shall be deemed to constitute a waiver of any other provision (whether
or not similar), nor shall such waiver constitute a waiver or continuing
waiver unless otherwise expressly provided in writing duly executed
and delivered.
15. RIGHT TO SUBSTITUTE UPDATED AGREEMENT AND RESELLER
PRODUCT AGREEMENT EXTENSIONS
(1) During the period of this Agreement, Reseller
agrees that Parent may: -
(1) revise the terms and conditions of; and
(2) change the services provided
under this Agreement, or any Reseller Product Agreement
Extension.
(2) Any such revision or change will be binding and
effective immediately on posting of the revision in the Reseller
Control Panel or on the Parent Website or on notification to the
Reseller via email.
(3) The Reseller agrees to review the Reseller Control
Panel and the Parent Website including the agreements, periodically,
to be aware of any such revisions
(4) If the Reseller does not agree with any revision,
the Reseller may terminate the Agreement or Reseller Product Agreement
Extension according to Section 8(3) of this Agreement
(5) Reseller agrees that, continuing use of the services
under this Agreement or the Reseller Product Agreement Extension
following notice of any revision, will constitute as an acceptance
of any such revisions or changes
(6) The Reseller shall execute, if required by Parent,
in a form and manner prescribed by Parent, a supplementary agreement
incorporating the amendments to or revisions of the Agreement and/or
Reseller Product Agreement Extension
(7) It will be the Reseller's responsibility to communicate
any changes in the agreement and any obligations/duties covered
by these changes to the Reseller's Agents / Authorised Representatives.
16. CONFIDENTIALITY
All Confidential Information shall be governed by
the Confidentiality Agreement as attached in Appendix 'B'.
17. PUBLICITY
The Reseller shall not create, publish, distribute, or permit any
written / Oral / electronic material that makes reference to us
or our Service Providers or uses any of Parent's registered Trademarks
/ Service Marks or our Service Providers' registered Trademarks
/ Service Marks without first submitting such material to us and
receiving prior written consent.
The Reseller gives Parent the right to recommend / suggest the Reseller's
name and details to Customers / Visitors to the Parent Website,
and Prospective Customers and use the Resellers name in marketing
/ promotional material with regards to Parent Products.
18. TAXES
The Reseller shall be responsible for sales tax, consumption
tax, transfer duty, custom duty, octroi duty, excise duty, income
tax, and all other taxes and duties, whether international, national,
state or local, however designated, which are levied or imposed
or may be levied or imposed, with respect to this Agreement and
the Parent Products.
19. FORCE MAJEURE
Neither party shall be liable to the other for any
loss or damage resulting from any cause beyond its reasonable control
(a "Force Majeure Event") including, but not limited to,
insurrection or civil disorder, riot, war or military operations,
national or local emergency, acts or directives or omissions of
government or other competent authority, compliance with any statutory
obligation or executive order, strike, lock-out, work stoppage,
industrial disputes of any kind (whether or not involving either
party's employees), any Act of God, fire, lightning, explosion,
flood, earthquake, eruption of volcano, storm, subsidence, weather
of exceptional severity, equipment or facilities breakages / shortages
which are being experienced by providers of telecommunications services
generally, or other similar force beyond such Party's reasonable
control, and acts or omissions of persons for whom neither party
is responsible. Upon occurrence of a Force Majeure Event and to
the extent such occurrence interferes with either party's performance
of this Agreement, such party shall be excused from performance
of its obligations (other than payment obligations) during the first
three months of such interference, provided that such party uses
best efforts to avoid or remove such causes of non performance as
soon as possible.
20. ASSIGNMENT / SUBLICENSE
Except as otherwise expressly provided herein, the
provisions of this Agreement shall inure to the benefit of and be
binding upon, the successors and assigns of the Parties. The Reseller
shall not assign, sublicense or transfer its rights or obligations
under this Agreement to any third person(s)/party without the prior
written consent of the Parent.
21. DISCLAIMER
THE ORDERBOX, PARENT SERVERS AND ANY OTHER SOFTWARE
/ API / SPECIFICATION / DOCUMENTATION / APPLICATION SERVICES IS
PROVIDED ON "AS IS" AND "WHERE IS" BASIS AND
WITHOUT ANY WARRANTY OF ANY KIND.
PARENT AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL
WARRANTIES AND / OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS AND QUALITY/AVAILABILITY OF
TECHNICAL SUPPORT.
PARENT AND SERVICE PROVIDERS ASSUME NO RESPONSIBILITY
AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY
AFFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY IN CONNECTION
WITH YOUR ACCESS TO, USE OF, ORDERBOX OR BY ACCESSING PARENT SERVERS.
WITHOUT LIMITING THE FOREGOING, PARENT AND SERVICE PROVIDERS DO
NOT REPRESENT, WARRANT OR GUARANTEE THAT (A) ANY INFORMATION/DATA/DOWNLOAD
AVAILABLE ON OR THROUGH ORDERBOX OR PARENT SERVERS WILL BE FREE
OF INFECTION BY VIRUSES, WORMS, TROJAN HORSES OR ANYTHING ELSE MANIFESTING
DESTRUCTIVE PROPERTIES; OR (B) THE INFORMATION AVAILABLE ON OR THROUGH
THE ORDERBOX/PARENT SERVERS WILL NOT CONTAIN ADULT-ORIENTED MATERIAL
OR MATERIAL WHICH SOME INDIVIDUALS MAY DEEM OBJECTIONABLE; OR (C)
THE FUNCTIONS OR SERVICES PERFORMED BY PARENT AND SERVICE PROVIDERS
WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS
IN THE ORDERBOX WILL BE CORRECTED; OR (D) THE SERVICE WILL MEET
YOUR REQUIREMENTS OR EXPECTATIONS OR (E) THE SERVICES PROVIDED UNDER
THIS AGREEMENT OPERATE IN COMBINATION WITH ANY SPECIFIC HARDWARE,
SOFTWARE, SYSTEM OR DATA. OR (F) YOU WILL RECEIVE NOTIFICATIONS,
REMINDERS OR ALERTS FOR ANY EVENTS FROM THE SYSTEM INCLUDING BUT
NOT LIMITED TO ANY MODIFICATION TO YOUR ORDER, ANY TRANSACTION IN
YOUR ACCOUNT, ANY EXPIRY OF AN ORDER
PARENT AND SERVICE PROVIDERS MAKES NO REPRESENTATIONS
OR WARRANTIES AS TO THE SUITABILITY OF THE INFORMATION, CONTENT,
DATA, SERVICES, AVAILABLE OR WITH RESPECT TO THEIR LEGITIMACY, LEGALITY,
VALIDITY, QUALITY, STABILITY, COMPLETENESS, ACCURACY OR RELIABILITY.
PARENT AND SERVICE PROVIDERS DO NOT ENDORSE, VERIFY OR OTHERWISE
CERTIFY THE CONTENT OF ANY SUCH INFORMATION. SOME JURISDICTIONS
DO NOT ALLOW THE WAIVER OF IMPLIED WARRANTIES, SO THE FOREGOING
EXCLUSIONS, AS TO IMPLIED WARRANTIES, MAY NOT APPLY TO YOU.
FURTHERMORE, PARENT NEITHER WARRANTS NOR MAKES ANY
REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE ORDERBOX,
ORDERBOX SERVERS, PARENT WEBSITE AND ANY OTHER SOFTWARE / API /
SPECIFICATION / DOCUMENTATION / APPLICATION SERVICES IN TERMS OF
THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
22. JURISDICTION & ATTORNEY'S FEES
This Agreement shall be governed by and interpreted
and enforced in accordance with the laws of the Country, State and
City where Parent is incorporated, applicable therein without reference
to rules governing choice of laws. Any action relating to this Agreement
must be brought in a court in the city, state, country where Parent
is incorporated. Parent reserves the right to enforce the law in
the Country/State/District where the Registered/Corporate/Branch
Office, or Place of Management of the Reseller is situated as per
the laws of that Country/State/District.
If any legal action or other legal proceeding relating
to the performance under this Agreement or the enforcement of any
provision of this Agreement is brought against either Party hereto,
the prevailing Party shall be entitled to recover reasonable attorneys'
fees, costs and disbursements (in addition to any other relief to
which the prevailing Party may be entitled.
23. MISCELLANEOUS
(1) Any reference in this Agreement to gender shall
include all genders, and words importing the singular number only
shall include the plural and vice versa.
(2) There are no representations, warranties, conditions
or other agreements, express or implied, statutory or otherwise,
between the Parties in connection with the subject matter of this
Agreement, except as specifically set forth herein.
(3) The Parties shall attempt to resolve any disputes
between them prior to resorting to litigation through mutual understanding
or a mutually acceptable Arbitrator.
(4) Survival: In the event of termination of this
Agreement for any reason, Sections 1, 4, 6, 8(5), 8(6), 8(7), 8(8),
9, 10, 11, 12, 13, 14, 16, 17, 18, 21, 22, 23(3), 23(4), 23(6),
23(10), 24(2) and all Sections of Appendix A, and all Sections of
Appendix B, and Sections 1(5), 1(6), 1(7), 2(5), 3, 4 of Appendix
C and any Sections covered separately under a Survival clause in
any Reseller Product Agreement Extension shall survive.
(5) This Agreement does not provide and shall not
be construed to provide third parties (i.e. non-parties to this
Agreement), including any Sub-Reseller, Lower Tier Sub-Reseller
Agent, Customer, and Prospective Customer with any remedy, claim,
and cause of action or privilege against Parent.
(6) The Reseller and Parent and its Service Providers
are independent contractors, and nothing in this Agreement will
create any partnership, joint venture, agency, franchise, and sales
representative or employment relationship between the parties. Reseller
will have no authority to make or accept any offers or representations
on our, or our Service Providers', behalf. Reseller will not make
any statement, whether on his Website or otherwise, that reasonably
would contradict anything in this Agreement.
(7) Further Assurances: Each Party hereto shall execute
and/or cause to be delivered to the other Party hereto such instruments
and other documents, and shall take such other actions, as such
other Party may reasonably request for the purpose of carrying out
or evidencing any of the transactions contemplated / carried out,
by / as a result of, this Agreement.
(8) Construction: The Parties agree that any rule
of construction to the effect that ambiguities are to be resolved
against the drafting Party shall not be applied in the construction
or interpretation of this Agreement.
(9) Entire Agreement; Severability: This Agreement,
which includes Appendix A, Appendix B, Appendix C and each executed
Reseller Product Agreement Extension constitutes the entire agreement
between the Parties concerning the subject matter hereof and supersedes
any prior agreements, representations, statements, negotiations,
understandings, proposals or undertakings, oral or written, with
respect to the subject matter expressly set forth herein. If any
provision of this Agreement shall be held to be illegal, invalid
or unenforceable, each Party agrees that such provision shall be
enforced to the maximum extent permissible so as to effect the intent
of the Parties, and the validity, legality and enforceability of
the remaining provisions of this Agreement shall not in any way
be affected or impaired thereby. If necessary to effect the intent
of the Parties, the Parties shall negotiate in good faith to amend
this Agreement to replace the unenforceable language with enforceable
language that reflects such intent as closely as possible.
(10) The division of this Agreement into Sections,
Subsections, Appendices, Extensions and other Subdivisions and the
insertion of headings are for convenience of reference only and
shall not affect or be used in the construction or interpretation
of this Agreement.
(11) This agreement may be executed in counterparts.
(12) Language. All notices, designations, and specifications
made under this Agreement shall be made in the English Language
only.
(13) Dates and Times. All dates and times relevant
to this Agreement or its performance shall be computed based on
the date and time observed in the city of the Registered office
of the Parent
24. BREACH
In the event that Parent suspects breach of any of
the terms and conditions of this Agreement:
(1) Parent can immediately, without any notification
and without assigning any reasons, suspend / terminate OrderBox
Users' access to all Parent Products and Services and the OrderBox.
(2) Reseller will be immediately liable for any damages
caused by any breach of any of the terms and conditions of this
Agreement.
25. NOTICE
(1) Any notice or other communication required or
permitted to be delivered to Parent under this Agreement shall be
in writing unless otherwise specified and shall be deemed properly
delivered when delivered to the legal contact address specified
in the Reseller Control Panel or on the Parent Website, by registered
mail or courier. Any communication shall be deemed to have been
validly and effectively given, on the date of receiving such communication,
if such date is a Business Day and such delivery was made prior
to 17:30 hours local time, and otherwise on the next Business Day.
(2) Any notice or other communication required or
permitted to be delivered to the Reseller under this Agreement shall
be in writing unless otherwise specified and shall be deemed properly
delivered, given and received when delivered to contact address
of the Reseller in the OrderBox Database.
(3) Any notice or other communication to be delivered
to any party via email under this agreement shall be deemed to have
been properly delivered if sent in case of Parent to its Legal Contact
mentioned in the Reseller Control Panel or on the Parent Website
and in case of the Reseller to the Reseller's email address in the
OrderBox Database.
(4) Other than those notices mentioned in this agreement,
Parent is NOT required to communicate with the Reseller in any respect
about services provided under this agreement. As a convenience to
the Reseller, Parent may proactively send notices about aspects
with regards to services rendered under this Agreement, however
these notices may be discontinued by Parent at anytime.
APPENDIX 'A'
TERMS AND CONDITIONS OF OrderBox USAGE
This Appendix A covers the terms of access to the
OrderBox. Any violation of these terms will constitute a breach
of agreement, and grounds for immediate termination of this Agreement.
1. ACCESS TO OrderBox
(1) Parent may in its ABSOLUTE and UNFETTERED SOLE
DISCRETION, temporarily suspend OrderBox Users' access to the OrderBox
in the event of significant degradation of the OrderBox, or at any
time Parent may deem necessary.
(2) Parent may in its ABSOLUTE and UNFETTERED SOLE
DISCRETION make modifications to the OrderBox from time to time.
(3) Access to the OrderBox is controlled by authentication
information provided by Parent. Parent is not responsible for any
action in the OrderBox that takes place using this authentication
information whether authorized or not.
(4) Parent is not responsible for any action in the
OrderBox by a OrderBox User
(5) OrderBox User will not attempt to hack, crack,
gain unauthorized access, misuse or engage in any practice that
may hamper operations of the OrderBox including, without Limitation
temporary / permanent slow down of the OrderBox, damage to data,
software, operating system, applications, hardware components, network
connectivity or any other hardware / software that constitute the
OrderBox and architecture needed to continue operation thereof.
(6) OrderBox User will not send or cause the sending
of repeated unreasonable network requests to the OrderBox or establish
repeated unreasonable connections to the OrderBox. Parent will in
its ABSOLUTE and UNFETTERED SOLE DISCRETION decide what constitutes
as a reasonable number of requests or connections.
(7) OrderBox User will take reasonable measures and
precautions to ensure secrecy of authentication information.
(8) OrderBox User will take reasonable precautions
to protect OrderBox Data from misuse, unauthorized access or disclosure,
alteration, or destruction.
(9) Parent shall not be responsible for damage caused
due to the compromise of your Authentication information in any
manner OR any authorized/unauthorized use of the Authentication
Information.
(10) Parent shall not be liable for any damages due
to downtime or interruption of OrderBox for any duration and any
cause whatsoever.
(11) Parent shall have the right to temporarily or
permanently suspend access of a OrderBox User to the OrderBox if
Parent in its ABSOLUTE and UNFETTERED SOLE DISCRETION suspects misuse
of the access to the OrderBox, or learns of any possible misuse
that has occurred, or will occur with respect to a OrderBox User.
(12) Parent and Service Providers reserve the right
to, in their sole discretion, reject any request, network connection,
e-mail, or message, to, or passing through, OrderBox
2. Terms of USAGE OF OrderBox
(1) Reseller, or its contractors, employees, directors,
officers, representatives, agents and affiliates and OrderBox Users,
either directly or indirectly, shall not use or permit use of the
OrderBox, directly or indirectly, in violation of any country, state
or local rule, regulation or law, or for any unlawful purpose, or
to promote adult-oriented or "offensive" material, or
related to any unsolicited bulk e-mail directly or indirectly (such
as by referencing an OrderBox provided service within a spam email
or as a reply back address), or related to ANY unsolicited marketing
efforts offline or online, directly or indirectly, or in a manner
injurious to Parent, Service Providers or other Resellers, Customers
and OrderBox Users, or their reputation, including but not limited
to the following -
(1) Usenet spam (off-topic, bulk posting/cross-posting,
advertising in non-commercial newsgroups, etc.)
(2) Posting a single article or substantially similar
articles to an excessive number of newsgroups (i.e., more than 2-3)
or posting of articles which are off-topic (i.e., off-topic according
to the newsgroup charter or the article provokes complaints from
the readers of the newsgroup for being off-topic)
(3) Sending unsolicited mass e-mails (i.e., to more
than 10 individuals, generally referred to as spamming) which provokes
complaints from any of the recipients; or engaging in spamming from
any provider
(4) Offering for sale or otherwise enabling access
to software products that facilitate the sending of unsolicited
e-mail or facilitate the assembling of multiple e-mail addresses
("spamware")
(5) Advertising, transmitting, linking to, or otherwise
making available any software, program, product, or service that
is designed to violate these terms, including but not limited to
the facilitation of the means to spam, initiation of pinging, flooding,
mailbombing, denial of service attacks, and piracy of software
(6) Harassment of other individuals utilizing the
Internet after being asked to stop by those individuals, a court,
a law-enforcement agency and/or Parent
(7) Impersonating another user or entity or an existing
company/user/service or otherwise falsifying one's identity for
fraudulent purposes in e-mail, Usenet postings, on IRC, or with
any other Internet service, or for the purpose of directing traffic
of said user or entity elsewhere
(8) Using OrderBox services to point to or otherwise
direct traffic to, directly or indirectly, any material that, in
the sole opinion of Parent, is associated with spamming, bulk e-mail,
e-mail harvesting, warez (or links to such material), is in violation
of copyright law, or contains material judged, in the sole opinion
of Parent, to be threatening or obscene or inappropriate
(9) Using OrderBox directly or indirectly for any
of the below activities activities:
(1) Transmitting Unsolicited Commercial e-mail (UCE)
(2) Transmitting bulk e-mail
(3) Being listed, or, in our sole opinion is about
to be listed, in any Spam Blacklist or DNS Blacklist
(4) Posting bulk Usenet/newsgroup articles
(5) Denial of Service attacks of any kind
(6) Excessive use of any web service obtained under
this agreement beyond reasonable limits as determined by the Parent
in its sole discretion
(7) Copyright or trademark infringement
(8) Unlawful or illegal activities of any kind
(9) Promoting net abuse in any manner (providing software,
tools or information which enables, facilitates or otherwise supports
net abuse)
(10) Causing lossage or creating service degradation
for other users whether intentional or inadvertent.
(2) Parent in its sole discretion will determine what
constitutes as violation of appropriate usage including but not
limited to all of the above.
(3) Data in the OrderBox Database cannot be used for
any purpose other than those listed below, except if explicit written
permission has been obtained from Parent: -
(1) To perform services contemplated under this agreement;
and
(2) To communicate with the Sub-Reseller, Lower Tier
Sub-Reseller or Customer of an Order with respect to the Order,
Support thereof, or any other matter pertaining to Parent or its
services
(4) Data in the OrderBox Database cannot specifically
be used for any purpose listed below :-
(1) Mass Mailing or SPAM; and
(2) Selling the data
APPENDIX 'B'
CONFIDENTIALITY
The Resellers use and disclosure of Confidential Information
disclosed hereunder are subject to the following terms and conditions:
-
(1) With respect to the Confidential Information,
the Reseller agrees that:
(1) The Reseller shall treat as strictly confidential,
and use all reasonable efforts, including implementing reasonable
physical security measures and operating procedures, to preserve
the secrecy and confidentiality of, all Confidential Information
received from Parent.
(2) The Reseller shall make no disclosures whatsoever
of any Confidential Information to others, provided however, that
if the Reseller is a corporation, partnership, or similar entity,
disclosure is permitted to the Reseller's officers and employees
who have a demonstrable need to know such Confidential Information,
provided the Reseller shall advise such personnel of the confidential
nature of the Confidential Information and of the procedures required
to maintain the confidentiality thereof; and
(3) The Reseller shall not modify or remove any confidentiality
legends and/or copyright notices appearing on any Confidential Information
of Parent.
(2) The obligations set forth in this Appendix shall
be continuing, provided, however, that this Appendix imposes no
obligation upon the Reseller with respect to information that:
(1) is disclosed with Parent's prior written approval;
or
(2) is or has entered the public domain in its integrated
and aggregated form through no fault of the receiving party; or
(3) is known by the Reseller prior to the time of
disclosure in its integrated and aggregated form; or
(4) is independently developed by the Reseller without
use of the Confidential Information; or
(5) is made generally available by Parent without
restriction on disclosure.
(3) In the event the Reseller is required by law,
regulation or court order to disclose any of Parent's Confidential
Information, the Reseller will promptly notify Parent in writing
prior to making any such disclosure in order to facilitate Parent
seeking a protective order or other appropriate remedy from the
proper authority, at the Reseller's expense. Reseller agrees to
cooperate with Parent in seeking such order or other remedy. Reseller
further agrees that if Parent is not successful in precluding the
requesting legal body from requiring the disclosure of the Confidential
Information, it will furnish only that portion of the Confidential
Information which is legally required.
(4) In the event of any termination of this Agreement,
all Confidential Information, including all copies, partial copies
of Confidential Information, copied portions contained in derivative
works, in the Reseller's possession shall be immediately returned
to Parent or destroyed. Within 30 (Thirty) days of termination of
this Agreement, the Reseller will certify in writing of the Agreement,
to Parent Reseller's compliance with this provision.
(5) In the event of any termination of any Reseller
Product Agreement Extensions, all Confidential Information, including
all copies, partial copies of Confidential Information, copied portions
contained in derivative works, pertaining to that Parent Product
and the Reseller Product Agreement Extension in the Reseller's possession
shall be immediately returned to Parent or destroyed. Within 30
(Thirty) days of termination of the Reseller Product Agreement Extension,
the Reseller will certify in writing, to Parent, Reseller's compliance
with this provision.
(6) The Reseller shall provide full voluntary disclosure
to Parent of any and all unauthorized disclosures and/or unauthorized
uses of any Confidential Information; and the obligations of this
Appendix shall survive such termination and remain in full force
and effect.
(7) The Resellers duties under this Appendix shall
expire five (5) years after the information is received or earlier,
upon written agreement of the parties.
(8) The Reseller agrees that Parent shall be entitled
to seek all available legal and equitable remedies for the breach
by the Reseller of all of these clauses in Appendix 'B' - CONFIDENTIALITY
at the cost of the Reseller.
APPENDIX 'C'
PAYMENT TERMS AND CONDITIONS
1. ADVANCE ACCOUNT
(1) Prior to purchasing any Parent Products, the Reseller
shall maintain an Advance Account with Parent.
(2) As and when, the Reseller purchases Parent Products,
the Reseller's Advance Account balance shall be reduced as per the
then current pricing of that Parent Product as mentioned in the
Reseller Control Panel or on the Parent Website or during the ordering
process.
(3) Parent shall maintain a record of Reseller's Advance
Account balance, which shall be accessible by the Reseller. If the
Reseller's Advance Account balance is insufficient for processing
any Order then that Order shall not be processed.
(4) The Advance Account will maintain the Reseller
Credit in both the Accounting Currency and Selling Currency of the
Parent's choice. Parent has the right to modify the currency at
anytime.
(5) Any negative balance in the Reseller's Advance
Account will be immediately payable. If a Reseller does not remedy
a negative balance in their account within 24 hours, Parent has
the right to terminate this agreement with immediate effect and
without any notice. Upon such termination or otherwise Parent shall
continue to have the right to initiate any legal proceedings against
the Reseller to recover any negative balance in the Reseller's Advance
Account.
(6) Parent shall have the right to set-off any payment
received from the Reseller, or Sub-Reseller, or Lower Tier Sub-Reseller,
or Customer against any negative balance in the Reseller's Advance
Account.
(7) Any discrepancy, mistake, error in the credit
/ debit / amount in the Reseller Transactions / Advance Account
maybe corrected by Parent at anytime
2. PAYMENT TERMS
(1) Parent will accept payments from the Reseller
only by means specified in the Reseller Control Panel
(2) Parent will credit all payments received to the
Resellers Advance Account after deducting all bank charges, processing
charges and any other charges which Parent may choose to levy upon
its sole discretion, within reasonable time of receiving the credit
in Parent's Account. The exchange rate will be determined by Parent
through a reasonable source. The exchange rate determined by Parent
shall be undisputable.
(3) A processing charge will be deducted on all Credit
Card Transactions. This processing charge will be at the discretion
of Parent, and will be mentioned in the Reseller Control Panel or
on the Parent Website.
(4) It is the Reseller's responsibility to provide
the Reseller Username to Parent to be credited for the payment.
The absence of the Reseller Username along with reasonable information
will delay the corresponding credit to the Advance Account.
(5) In the event that the Reseller charges back a
payment made via Credit Card or the payment instrument sent by the
Reseller bounces due to Lack of Funds or any other Reason, then
(4) Parent may immediately suspend OrderBox Users'
access to the OrderBox
(5) Parent has the right to terminate this agreement
with immediate effect and without any notice.
(6) Parent in its ABSOLUTE and UNFETTERED SOLE DISCRETION
may delete, suspend, deny, cancel, modify, take ownership of or
transfer any or all of the Orders placed by the Reseller, or Sub-Resellers
or Lower Tier Sub-Resellers or Customers as well as stop / suspend
/ delete / transfer any Orders currently being processed.
(7) Parent in its ABSOLUTE and UNFETTERED SOLE DISCRETION
may Transfer all Orders placed by the Sub-Resellers or Lower Tier
Sub-Resellers or Customers of the Reseller to any other Reseller,
or under Parent's account.
(8) Parent in its ABSOLUTE and UNFETTERED SOLE DISCRETION
may levy reasonable additional charges for the processing of the
Charge-back / Payment Reversal in addition to actual costs of the
same.
(9) Any negative balance in the Resellers Advance
Account shall become immediately payable
(10) Parent shall have the right to initiate any legal
proceedings against the Reseller to recover any such liabilities.
3. PRICING TERMS
(1) All pricing in this Agreement as well as every
Reseller Product Agreement Extension refers to the price at which
the Reseller may Purchase the corresponding Parent Product. This
is excluding taxes, surcharges or any other costs.
(2) Parent may at any time change the price of any
Parent Product with reasonable notification to the Reseller.
4. REFUNDS AND REIMBURSEMENT TERMS
(1) All Clear Balance pending in the Advance Account
maybe reimbursed fully to the Reseller, on request of the Reseller.
Such Request must be sent to Parent in the manner prescribed by
Parent.
(2) All bank charges applicable and a reasonable processing
fee will be deducted from this amount. All Refunds and Reimbursements
will take up to 14 Business Days from the date of receipt of the
request, to process.
(3) Parent will not be responsible for any differences
in the reimbursement amount due to Fluctuation in International
Currency rates. Parent will determine in its sole discretion appropriate
conversion rates for currency exchange
(4) Parent will not refund any amount that has already
been debited to the Resellers Advance Account under any circumstances.
|